To inquire about the recent status of your order, simply log in to your account on zuricart.co.ke for complete details of the purchase made or call us on 0712944000 to check.

You can cancel your order by logging into your account or by implying us over mail or call with your order number.

We depend on trusted logistic partners to distribute your orders at your doorstep. Rare events when your orders are misplaced or damaged in transit, you are eligible to receive a full refund.

We accept pay on delivery and on delivery payment methods. Our means of payment include: M-PESA methods, Cash or EazzyPay method.

Orders are available for Store Pickup at the below Zuricart Store Location at no additional Shipping Charge:

Jamia Plaza Wing B second floor/ Kimathi Street

We offer same day delivery within Nairobi and its outskirts, overnight deliveries to other areas of Kenya.

Our products brag warranty between from 1 year to 2 years. The warranty may either be shop provided or provided by the manufacturer which covers you within the East African region.

Our courier partner will contact you on the mobile number you had given at the time of placing the order. You may suggest an alternate schedule for receiving your order. However, after 3 unsuccessful attempts to contact will result in auto cancellation of your order and amount refunded to your account (if already paid).

We advise you to write to us on support@zuricart.co.ke or call us on 0712944000 and inform us for an alternate schedule.