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Privacy Policies

Last Updated: November 2025

Introduction

At Zuricart Kenya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

When you place an order or create an account, we collect:

  • Name and contact information (email, phone number)
  • Delivery address
  • Payment information
  • Order history and preferences

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Browsing behavior and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Improve our website and services
  • Send promotional offers and updates (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Delivery partners, payment processors, and other service providers who assist in our operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Children Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@zuricart.co.ke

Phone: +254 712 944 000

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