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Terms and Conditions

Last Updated: November 2025

1. Acceptance of Terms

By accessing and using Zuricart Kenya website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not:

  • Infringe on the rights of others
  • Restrict or inhibit anyone use of the website
  • Violate any applicable laws or regulations
  • Transmit harmful or malicious code

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. We reserve the right to correct any errors and update information at any time without prior notice.

4. Pricing and Payment

All prices are displayed in Kenyan Shillings (KES) and are subject to change without notice. We accept various payment methods including:

  • Payment on Delivery (Cash)
  • M-Pesa
  • Credit/Debit Cards
  • Bank Transfer

5. Orders and Delivery

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason. We offer next-day delivery within our service areas. Delivery times may vary based on location and product availability.

6. Returns and Refunds

You may return products within 7 days of delivery, subject to our return policy. Products must be in their original condition with all packaging, accessories, and documentation. Refunds will be processed according to our refund policy.

7. Warranties

Products are delivered with manufacturer warranties where applicable. Warranty terms vary by product and manufacturer. We are not responsible for manufacturer warranty claims but will assist in facilitating the warranty process.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Zuricart Kenya or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Zuricart Kenya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

10. User Accounts

When you create an account, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

11. Promotions and Discounts

Promotional offers, discounts, and special deals are subject to specific terms and conditions. We reserve the right to modify or cancel promotions at any time without prior notice.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kenya.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of our services constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: support@zuricart.co.ke

Phone: +254 712 944 000

By using Zuricart Kenya website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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